Terms & Conditions

Effective Date: April 15, 2026

Welcome to JonathanFlores.com (the “Site”). The Site is operated by Jonathan Flores (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of the Site and all services offered through it, including commercial cleaning and related e-commerce functionality. By accessing or using the Site, you agree to be bound by these Terms.

Your use of the Site is subject to our Privacy Policy. By using the Site, you consent to receive electronic communications from us. You agree that all notices, agreements, and disclosures provided electronically satisfy any legal requirement that such communications be in writing.

If you create an account, you are responsible for maintaining the confidentiality of your credentials. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

• Scheduling: Service dates are confirmed upon receipt of payment or deposit.
• Cancellations: You may cancel a scheduled service at any time. However, cancellations made within 3 days (72 hours) of the scheduled service date are not eligible for a refund.
• Access to Property: You are responsible for providing access to the service location at the scheduled time. If our team is unable to enter (e.g., locked doors, no key provided), the service will be considered a "Lock-out." Lock-outs are non-refundable.

All content on this Site—including text, graphics, logos, images, and "Mopping Crews" branding—is the property of Jonathan Flores or its licensors. You are granted a limited, non-exclusive license to use the Site. You may not copy, reproduce, or reverse engineer any content without express written permission.

You agree to use any provided chat or message features responsibly. You are prohibited from harassing others, uploading harmful software, or using these services for unauthorized solicitations. We reserve the right to remove any content at our discretion.

You agree to indemnify and hold harmless Jonathan Flores and its employees from any claims, losses, or expenses (including attorney's fees) arising from your use of the Site, your violation of these Terms, or your violation of any third-party rights.

PLEASE READ CAREFULLY: * Arbitration: Any dispute arising from these Terms shall be resolved via binding arbitration under the Federal Arbitration Act, conducted by a neutral arbitrator through the American Arbitration Association.

• Class Action Waiver: You agree that any dispute resolution will be conducted on an individual basis only. You waive the right to participate in any class, collective, or representative action.

THE SITE AND SERVICES ARE PROVIDED “AS IS.” TO THE FULLEST EXTENT PERMITTED BY LAW, JONATHAN FLORES DISCLAIMS ALL WARRANTIES AND SHALL NOT BE LIABLE FOR ANY INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE TOTAL AMOUNT PAID FOR THE SERVICE IN QUESTION.

This Agreement is governed by the laws of the State of Minnesota. You consent to the jurisdiction of Minnesota courts for all disputes not subject to arbitration.

We may update these Terms at any time. The most current version will be posted on the Site and will supersede all previous versions.

Jonathan Flores welcomes your questions regarding these Terms.

Jonathan Flores 5001 Northwest Dr. Unit 11498 Saint Paul, Minnesota 55111

📧 Email: services@jonathanflores.com 📞 Phone: 856-608-1176